​General Directorate of Residency and Foreigners Affairs (GDRFA​​)

General Directorate of Residency and Foreigners Affairs (GDRFA )

The General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai is a leading government agency offering intelligent, efficient, and adaptable services to residents and visitors. GDRFA is a key entity in managing UAE immigration and residency, overseeing a range of services including visa processing, residency permits, and immigration compliance. The headquarters of GDRFA are located in prominent emirates like Dubai and GDRFA Abu Dhabi.

GDRFA's services are tailored to tourists and expats in Dubai, facilitating seamless entry and exit processes. Moreover, GDRFA supports talented individuals in joining UAE organizations and sponsoring their families, contributing significantly to the emirate's economic sector. These contributions are made possible through the highly efficient and streamlined services provided by GDRFA

The remarkable use of technology by GDRFA enhances the user experience, simplifying immigration processes significantly. Through its internet portals, GDRFA offers a multitude of services accessible from the comfort of one's home or workplace, showcasing the UAE as a leader in digital immigration solutions.

To access GDRFA's services, you can conveniently request assistance online through the official website or visit their service centers located across multiple convenient city locations. Experience prompt and effective solutions for all your residency and immigration needs with GDRFA in Dubai.

GDRFA Smart Services

Smart GDRFA, an innovative online portal introduced by the General Directorate of Residency and Foreigners Affairs (GDRFA), is designed to efficiently handle a spectrum of immigration administrative services. These encompass entry permits, residence permits, and more. The GDRFA Smart Services portal is dedicated to meeting the diverse needs of both visitors and residents in the UAE.

In addition to streamlining immigration processes, the GDRFA Smart Services platform provides a range of services catering to individuals and businesses. Users can easily access information about the Dubai Immigration (GDRFA) office locations, a valuable resource when needed. Furthermore, the portal serves as a source of comprehensive information regarding Dubai's immigration regulations and policies, addressing any legal concerns users may have.

Experience a convenient and accessible approach to managing immigration services through Smart GDRFA, ensuring seamless processes for all.

GDRFA Registration

To register on the GDRFA platform, follow these user-friendly steps for a seamless experience:

1. Visit the GDRFA Website: 
Navigate to the official GDRFA website to initiate the registration process.

2. Option 1: Using Emirates ID (EID Number): 
a. Input your Emirates ID (EID Number).
b. Provide your Nationality and Year of Birth.
c. Complete the Captcha verification.
d. Select the 'I accept the Terms and Conditions' box and proceed.

3. Option 2: Using Email: 
a. Fill in your Username, First name, Last name, Email, and Birth Date.
b. Set your Password and Password Confirmation.
c. Click on 'Send OTP' to receive a One-Time Password (OTP) in your email.
d. Complete the Captcha verification.
e. Accept the Terms and Conditions by checking the respective box and click on 'Register.'

Please note that registering using Emirates ID (EID Number) provides access to the full range of features on the GDRFA application, while registering without it will grant limited access. Register now to unlock the complete potential of the GDRFA platform!

GDRFA Fine Check

Easily review your fines using the GDRFA Smart Service's Fine Inquiry feature by following these simple steps:

1. Visit the GDRFA Smart Service Website: 
Navigate to the official GDRFA Smart Service website to begin the process.

2. Select Your Search Type: 
Choose your preferred search type from the available options: 'File Number,' 'UDB Number,' 'Emirates ID,' or 'Passport Number.'

3. Provide the Required Details: 
Depending on your chosen search type, enter the necessary details as prompted.

4. Enter Date of Birth and Gender: 
Input your Date of Birth and Gender to proceed.

5. Complete the Captcha Security Check: 
Verify your identity by completing the Captcha verification.

6. Submit and Check Your Fines: 
Click on 'Submit' to initiate the fines review process and access the information you need.

Effortlessly check and manage your fines through the GDRFA Smart Service's Fine Inquiry service. Stay informed and compliant with ease!

GDRFA Visa

GDRFA streamlines the application and renewal of vacation, work, and family visas, ensuring a simplified and efficient process for users. This user-friendly service allows for a quick and easy experience.

Utilize the GDRFA Smart Services portal to conveniently apply for Dubai visas and entry permits online. Simplify your visa application process with ease and speed through this accessible platform.

For guidance and a seamless process, connect with YABS today!

GDRFA Golden Visa

To apply for the esteemed Golden visa through GDRFA, eligible candidates can conveniently follow these steps: 

Check your eligibilty now here - Golden Visa Eligibility Check

1. Via GDRFA Dubai Website: 
a. Visit the official GDRFA Dubai website.
b. Select your preferred Golden visa service.
c. Complete the visa application form.
d. Attach the necessary documents and proceed to pay the required fees.
e. Submit your visa application.

2. Using GDRFA Dubai Smart Application: 
a. Download the GDRFA-Dubai application from iOS or Android platforms.
b. If not already registered, create a new user account.
c. Choose the desired service for the Golden visa.
d. Attach the required documents and make the necessary payment.
e. Submit your visa request.

For further details and in-depth information on the Golden visa in the UAE, visit our dedicated Golden Visa UAE article.

For a hassle-free and successful Golden visa application, reach out to YABS for expert guidance and a seamless process!

GDRFA Visa Status Check 

The GDRFA Smart Services platform offers a convenient feature for applicants to track the status of their visa applications or entry permits effortlessly.

Follow these steps to check the status of your visa application via GDRFA:

1. Visit the GDRFA Dubai Website: 
Go to the official GDRFA Dubai website.

2. Navigate to Application Status: 
Click on the 'Application' option under 'Search by.'

3. Provide Application Details: 
Enter your 'Application Number,' 'Transaction Number,' and 'Payment Date.'

4. Complete Verification: 
Complete the Captcha verification and click on 'Search.'

You will now have access to the current status of your visa application promptly. 

Family Book Services

Diverse range of Family Book services provided by GDRFA, catering to various life events and circumstances:

1. Modifications for Life Changes
- GDRFA assists with modifications related to marriage or separation, ensuring your Family Book is up-to-date.

2. New Additions to the Family:
- Add a newborn child to your Family Book, seamlessly including the latest member of your family.

3. Book Replacement
- In the unfortunate event of a damaged or lost Family Book, GDRFA facilitates the replacement process, ensuring you have a valid document.

4. Termination of Registration
- GDRFA handles the termination of registration, streamlining the process and updating records accordingly.

Explore these and many other related services, ensuring your Family Book accurately reflects your family's circumstances and changes over time. GDRFA is dedicated to providing comprehensive solutions for your needs.

Passport Services

Experience efficient and comprehensive passport services tailored to meet a wide range of needs provided by GDRFA:

1. Passport Replacement Services
- GDRFA facilitates the replacement of passports that have been damaged or lost, ensuring a smooth process for obtaining a new valid passport.

2. Passport Issuance for Family Members
- GDRFA extends its services to issue passports for foreign spouses (husband dependents) and newborn children, simplifying the documentation process for family members.

3. Electronic Passport Issuance
- Keeping up with technological advancements, GDRFA offers electronic passport issuance to align with modern requirements and digital processes.

4. Effortless Passport Renewals
- GDRFA streamlines the passport renewal process, making it easy for individuals to renew their passports and stay compliant with updated documents.

Benefit from these efficient passport services provided by GDRFA, ensuring that your passport needs are met promptly and conveniently.

Entry Permits Services

Convenience of streamlined entry permit services offered by GDRFA, catering to a variety of requests:

1. Residency Entry Permit Requests
- GDRFA facilitates smooth processing of residency entry permit requests, ensuring a hassle-free application process.

2. Long or Short-Visit Visa Requests
- Apply for long or short-visit visas with ease through GDRFA's streamlined services, ensuring prompt processing and approval.

3. Extensions and Cancellations of Visit Visas
- Enjoy the convenience of extending or cancelling visit visas through GDRFA's efficient processes, offering flexibility to applicants.

Experience a seamless and efficient application process for entry permits, making GDRFA your trusted partner for all your visa and permit needs.

Border Monitoring Services

GDRFA oversees and registers all entries through land, air, or marine ports, ensuring comprehensive monitoring of border activities.

Support Services for Establishments

GDRFA provides essential support services for establishments, addressing a variety of requests and processes, such as:

1. Electronic Services Portals Support
- Assisting companies with support for their electronic services portals, ensuring seamless operations and accessibility.

2. Banning Services
- Offering services related to banning, contributing to regulatory and compliance measures for establishments.

3. Enterprise Representatives Services
- Providing specialized services to enterprise representatives, streamlining their interactions and processes.

Experience a range of support services tailored to meet the specific needs of establishments, enhancing efficiency and compliance for smoother operations.

Violation Control and Monitoring

At GDRFA, the Violation Control division places a significant emphasis on meticulous oversight of border activities. This includes the vigilant management of violations associated with documentation and the tracking of individuals who breach regulations. Through this rigorous approach, GDRFA ensures the strict observance of proper legal protocols, effectively preventing any misuse of the system within Dubai.

Mobile Services 150

GDRFA introduces Mobile Services 150, a user-friendly tool designed for seamless inquiries regarding Residence, Entry Permits, or Overstays. This service is open for both individuals and establishments, contributing to the simplicity and accessibility of essential information. Experience the convenience of Mobile Services 150 by GDRFA for all your inquiries.

GDRFA Other Services

Jadeed: Simplifying Reminders and Invitations 
Jadeed offers an SMS-based reminder and event invitation service, making staying informed effortless. Register for reminders on various essential services, such as:

1. Reminder Services for Document Expiry
- Establishment Card Expiry Reminders
- Passport Expiry Reminders for UAE Residents
- Residence Expiry Reminders
- Passport Expiry Reminders for UAE Nationals
- E-Gate Card Expiry Reminders

2. Event Invitations
- GITEX Invitations
- DSF Invitations

3. Informational Messages
- Security Messages
- RSA Token Reminders to Establishments

4. Portal Alerts
- Dnrd.ae Website SMS Messages
- Dnrd.ae Web Portal SMS Messages

IVR Services: Reporting Made Easy 
With the IVR System, establishments can request reports on the individuals they sponsor. Currently available report types include:

1. Entry Permit Reports
- Valid Entry Permit Report
- Entry Permit Violator’s Report

2. Residence Reports
- Valid Residence Report
- Residence Violator’s Report

Barq Services: Hassle-free Documentation 

Barq Services allow you to apply for documentation from the comfort of your home or office. A dedicated delivery team collects all documents and ensures protocols are met. Once ready, documents are delivered to your doorstep. 

 - Effortless Application:Apply for documentation with ease, eliminating the need for in-person visits.

 - Dedicated Document Collection:A specialized delivery team gathers all necessary documents, ensuring adherence to protocols.

 - Seamless Delivery:Once the documents are ready, they are promptly delivered to your doorstep, providing a hassle-free experience.

Distinguished Guest Services: Tailored Convenience
Designed for frequent visitors to Dubai, this service provides notable benefits:

1. Swift Entry and Exit
- Benefit from faster and smoother entry and exit processes at various checkpoints.

2. Subscription Renewal Feature
- Easily renew your subscription without the need for re-registration, saving you time and effort.

3. Effortless Visa Renewal
- Avail a one-time payment facility for visa renewal, simplifying the process and reducing administrative hassle.

4. Dedicated Access for Cardholders
- Enjoy a dedicated gateway exclusively for DG(s) and E-Gate cardholders, ensuring a seamless experience.

Takamol: Data Sharing for Security 
Takamol serves as a vital mechanism facilitating secure data exchange between GDRFA and Dubai Health Authority. Here's how it helps in preventing fraud:

1. Secure Data Sharing
- Facilitates the secure and seamless sharing of data between GDRFA and Dubai Health Authority.

2. Fraud Prevention
- Strengthens fraud prevention efforts through improved data accuracy and analysis.

Takamol stands as a crucial tool in bolstering data security and effectively combating fraudulent activities by ensuring accurate and protected data sharing between GDRFA and the Dubai Health Authority.

Smart Gate: Streamlined Immigration Process 
Smart Gate offers a quicker alternative to conventional immigration processes, empowering travelers to navigate immigration procedures independently. Here's how it works:

1. Independent Immigration
- Passengers can independently complete immigration procedures without assistance, streamlining the entire process.

2. Utilize Various IDs
- Travelers have the flexibility to use passports, e-gate cards, Emirates IDs, or QR barcodes for a smooth and efficient experience.

Experience expedited immigration with Smart Gate, where travelers have the freedom to choose their preferred form of identification, ensuring a seamless and autonomous journey through immigration procedures.

Al Saada : Loyalty Concessions Program 
The Al Saada card, an initiative by GDRFA, presents a loyalty concessions program that benefits both businesses and tourists. Here's how you can make the most of this program:

1. Exclusive Loyalty Program: 
- The Al Saada card offers access to an exclusive loyalty concessions program, ensuring special benefits for cardholders.

2. Registration for Businesses and Tourists: 
- Both businesses and tourists have the opportunity to register for the Al Saada card, enabling them to enjoy discounts on a diverse range of products and services.

Join the Al Saada card program and unlock a world of loyalty concessions, providing attractive discounts and benefits to both businesses and tourists alike.

GDRFA contact information

Contacting GDRFA is easy and convenient. Choose from various accessible options to reach out for prompt assistance and information:

1. Official Website
- Visit the official GDRFA website for inquiries and comprehensive information.

2. Toll-free Number
- Dial the toll-free number 8005111 to connect with GDRFA.

3. International Phone Number
- If you're outside the U.A.E., contact GDRFA at +971 4 313 9999.

4. Email
- Send written correspondence via email to amer@gdrfad.gov.ae.

5. Amer Chat
- Engage in a 24/7 chat with GDRFA through their Amer Chat service.

6. Postal Address
- Mail to the provided postal address:
General Directorate of Residency and Foreigners Affairs – Dubai
P.O. Box: 4333, Dubai, United Arab Emirates.

7. Headquarters Location
- Visit the GDRFA Head Office located near Al Jaffliya, adjacent to the Bur Dubai Police Station and opposite the Jaffliya Metro station. 

GDRFA’s Other Customer Service Centres

 - Tawar Center Section
 - Hatta Section
 - Free Zone Section- Dubai International Airport
 - Airport Services Center
 - Almanara Center Section
 - Alissely section

Choose the communication method that suits you best and connect effortlessly with GDRFA for the assistance and information you need.

FAQs

What is a Freezone? 

A free zone is a designated area where businesses can operate without typical constraints imposed on foreign companies. These constraints may include the necessity of a local Emirati partner or obligations related to corporate or income taxes.

Is a UAE partner necessary for establishing my company?

An attractive feature of establishing your company with DAFZA is the possibility of 100% foreign ownership. Therefore, you are not obligated to have a UAE national as a partner to initiate a business with DAFZA.

Is corporate or income tax levied on companies or individuals in DAFZ?

No taxes, either corporate or income, are imposed on companies or individuals conducting operations within DAFZ.

What is the minimum number of shareholders needed to establish a company?

In line with DAFZA regulations, a company formation necessitates a minimum of one shareholder and allows a maximum of 50.

Does DAFZ function as an extension of Dubai International Airport?

No, despite its convenient proximity to Terminal 2, DAFZ is not an extension of Dubai International Airport.

Can license renewal be done remotely if I'm not in Dubai?

Certainly, you can renew your license from a distance by utilizing a registered agent, provided you submit an authorization letter and cover the renewal fees.

What is the processing time for obtaining a business license in the Dubai Airport Free Zone?

You can obtain your business license to start in DAFZA in under a week.

Is it possible to move my company from one UAE free zone to another?

Transferring your company from one free zone to another within the UAE is not an option. Instead, you can establish a branch of your current company in the desired free zone. If you wish to have your company in a different free zone, you will need to undergo the process of liquidating your company in the current free zone and then proceed to establish it anew in the desired free zone.

Is having office space mandatory to initiate a business in the UAE?

Yes. Having an office space is a mandatory prerequisite for initiating a business in the UAE. Diverse options and packages are accessible to select the most suitable office that aligns with your company's needs and budget.

Is it possible to open a bank account without being physically present?

No, a visit to the UAE is mandatory in line with the UAE Central Bank's regulations. Local banks need this visit for client identity verification.

Can a company based in a free zone also have offices located outside the free zone?

Formally, a free zone company is expected to have its office within the registered free zone. However, if you require an office in Dubai, you can rent space in a Business Center and use it flexibly. It's essential to remember that the minimum required space (flexi desk) in the free zone cannot be cancelled.

Can individuals get debit or credit cards, or apply for loans from banks?

In most situations, you can acquire a debit card for your recently established company, particularly if there's a single shareholder. However, a credit card is typically secured against a fixed deposit. Regarding loans, banks might evaluate your eligibility based on your company's activities and earnings. It's advisable to apply for a loan after your company has been operational for at least a year.

What's the purpose of having a flexi desk or office?

A flexi desk is essential for companies with resident visas since it fulfills the minimum office space requirement. Moreover, it helps in opening a bank account, as banks necessitate proof of a company having a physical office or presence.

Are VAT payments required for free zone companies?

1. Trigger Threshold
- VAT obligations depend on the place of registration and business activities.
- VAT is applicable when the taxable turnover reaches AED 375,000.

2. Taxable Turnover and Location
- For a free zone company, if trading activities occur abroad, the turnover is not considered taxable.
- Transactions outside the UAE are exempt from VAT.

3. Imported Goods
- If goods are imported to the UAE, a 5% VAT must be added to invoices and settled.

Are additional taxes required to be paid?

In the UAE, there is no imposition of income tax on individuals or businesses. However, certain taxes are in place for specific transactions.

1. Import Tax
- A 5% tax is levied on goods that are imported into the country.

2. Value Added Tax (VAT)
- VAT is applicable at a standard rate of 5% on various transactions related to trading or services within the UAE.

3. Corporate Tax as of June 1, 2023
- A new corporate tax of 9% was introduced in the UAE starting from June 1, 2023.
- However, companies registered in UAE free zones are exempt from this tax under certain conditions:
- If their profits from mainland activities are less than AED 375,000 per year, or
- If they don't generate profits from mainland activities.
- Branches of companies registered in free zones but engaged in mainland activities are subject to taxation at the mainland tax rate.

Why should I consider a free zone company over an offshore or mainland entity?

When deliberating on the ideal business structure that suits your enterprise—weighing the pros and cons of a free zone company, an offshore entity, or a mainland setup—it's crucial to align the decision with your business model and specific prerequisites. Each business model comes with its distinct advantages and considerations.

A free zone company, for instance, presents a plethora of enticing advantages that could align seamlessly with your business objectives. These include:

1. Complete Foreign Ownership: A significant perk is the ability to retain 100% ownership of your venture, a feature exclusive to free zone setups. This ownership autonomy provides an attractive proposition for international investors.

2. Eligibility for Resident Visas: A critical aspect often overlooked is the opportunity to obtain resident visas. Free zone companies enable investors to apply for resident visas, facilitating a smooth relocation process if desired.

3. Operational Flexibility within and beyond the UAE: Free zone companies allow you the flexibility to engage in business activities not just within the UAE but also internationally. This flexibility is a strategic advantage, especially for enterprises with global aspirations.

4. Enhanced Banking Relations: Establishing a free zone company often establishes more favorable relationships with banks compared to offshore alternatives. This can streamline financial transactions and support the financial health of your business.

5. Cost-Efficient Workspace Solutions: Free zones typically offer a variety of workspace solutions, including flexible desk arrangements. This cost-effective option allows for agile workspaces, adapting to your evolving needs and scaling your operations with convenience.

In summary, while weighing the merits of a free zone company against offshore or mainland structures, carefully consider how each aligns with your business vision, operational strategy, and growth trajectory. The specific advantages of a free zone company, such as complete ownership, operational flexibility, and tailored workspace options, could position it as a prime choice for entrepreneurs seeking an optimal balance of control, growth potential, and operational efficiency.

When is the ideal time to initiate the renewal process for my company, and what are the associated costs?

Your company needs annual renewal, usually at a cost lower than the initial setup. Renewal fees vary based on your company package; visit our website to download the estimate. The renewal process doesn't demand your personal presence; it can be facilitated by your agent. Following renewal, the updated license should be presented to the bank for account extension, a service included in our renewal process.